Keep business-critical applications healthy. As an Application Support Analyst you will troubleshoot issues, support users, and work with technical teams to resolve root causes.
What you’ll do
- Provide second-line support for business applications
- Investigate, reproduce, and document defects; escalate to development where needed
- Support releases, upgrades, and user acceptance testing
- Maintain support documentation and known-error records
What you’ll need
- Experience supporting business software (ERP, CRM, or custom applications)
- Basic SQL and log-reading skills are a strong plus
- Methodical troubleshooting and clear incident communication
- A service mindset — users should feel helped, not handled